Shipping Policy

How long does delivery take?

Total delivery time = processing time + shipping time

(not including customs delays, weekends, holidays, and any unforeseen circumstances)

Processing Time: 1 - 2 working days

Standard Shipping Time: 2-7 working days

We provided free shipping for All orders.

We cannot deliver to the following areas:

1. Alaska

2. American Samoa

3. Guam

4. Hawaii

5. Marshall Islands

6. Northern Mariana Islands

7. Palau

8. Puerto Rico

9. Federated States of Micronesia

10. U.S. Virgin Islands

11. Armed Forces Americas

12. Armed Forces Europe

13. Armed Forces Pacific

Thank you for your understanding.

How will my delivery be shipped?

Amazon functions as our logistics partner to ship out DEPGI products. They will choose the carrier that they think works best for our customers.

I ordered more than one item. Will they all be delivered at the same time?

We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the order is processed.

What do I need to do when I received a different product than what I ordered?

Please contact customer support

Email: depgi@afterservice.vip

Phone Call : +86 18335431089